We want as many people as possible to be able to use our website. To achieve this, we are striving towards the following:
Assistive technology compatibility
We aim for the site to be functional with assistive technologies, including screen readers and screen magnification software.
Colour contrast
We are in the process of reviewing our branding and colour palette to ensure elements have sufficient colour contrast between the foreground and background. This will make it easier for individuals with visual impairments or colour deficiencies to read and understand the content.
Clear and consistent layout
We aim to improve the layout of our website with organised headings, sections, and navigation menus. This helps users with cognitive disabilities to comprehend the structure of the content and locate information more easily.
We want as many people as possible to be able to use our website. That means you are able to:
We implemented the following accessibility features on our website, particularly around accessible navigation.
We have a "skip to main content" feature to help keyboard and screen reader users skip repeated content.
Headings and interactive elements are identified correctly in the page markup. This makes them compatible with common screen reader shortcuts, allowing screen reader users to parse the site easier.
For keyboard navigation, users can tab to all and tab away from all elements, and tab order is logical.
A clear visible focus is present on the page while using keyboard navigation.
Our pages are well structured with hierarchical headings.
Current known accessibility issues on the site are.
Most PDF documents within visitscotland.org are not accessible to screen reader software. We are currently reviewing and prioritising those which should be converted into HTML or an accessible PDF format.
Online eBooks on visitscotland.org are not fully accessible so are provided alongside a plain text version to support the use of screen reader software.
Colour contrast: Occasionally, text on images and icons have low contrast ratio and might be difficult to see for visual impaired users.
Screen reader users are not given enough warning when opening an external page. Navigation can be difficult on some sites in the network.
A small number of status or error messages, including data entry error messages, might not be automatically announced to screen reader users.
Occasionally links to articles or videos are not properly described on screen reader software.
Some images are missing alternative text and some videos are currently missing or use auto-generated captions.
The interactive graph on our international visitors page is not keyboard or screen reader accessible.
The website includes comboboxes that are not currently accessible on mobile screen readers.
The Climate Action Workbook is currently not accessible to screen reader and keyboard users.
Mobile navigation on some pages within visitscotland.org is quite difficult: some pages are not optimised for tablet / mobile.
The status of some expandable elements are not currently announced to screen reader users.
Cookie banners and policies are going to be updated.
Form validation needs improvements to be perfectly accessible.
Search forms have poor error tolerance, no suggestions to refine the query are provided.
On some browsers, screen readers may have difficulty operating the search button.
Keyboard navigation is available on most pages but still needs improvements:
Further, our Events Funding Portal, hosted by govService, contains several of the accessibility issues listed above; in particular those related to PDFs, colour contrast, form validation and keyboard navigation. Read more about govService on granicus.com.
On desktop resolutions, this website presents a Universal Navigation menu that links to other VisitScotland Websites:
Where a specific accessibility statement does not exist on each of these sites then the known aforementioned issues will likely apply.
We welcome suggestions and feedback to improve accessibility on this website. If you are experiencing any difficulties accessing the information set out on our pages, please email us at visitscotland@visitscotland.org.
Similarly, if you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us at visitscotland@visitscotland.org. Or visit our complaints and feedback page for further info.
We'll consider your request and get back to you in five working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations").
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Read more about the Equality and Human Rights Commission on equalityhumanrights.com.
Contact the Equality Advisory and Support Service on equalityadvisoryservice.com.
The website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the following "non-compliances".
We're committed to making our services accessible. We're reviewing how we deliver services to meet the accessibility regulations. We're actively working to make the necessary improvements.
For more information and help about changing your browser settings check the BBC's My Web My Way.
Visit the BBC's My Web My Way pages on bbc.co.uk.
My Computer My Way offer guides to using assistive technologies to use websites with a range of devices.
This statement was updated on 2 April 2024. This website was last tested in March 2024 on desktop, mobile, and tablet.
The test was carried out by User Vision Limited in accordance with The Web Content Accessibility Guidelines (WCAG) v2.2 to Level AA, published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).
User Vision conducted the audit on multiple platforms, including Chrome, Firefox, Safari and Edge. They used multiple assistive technologies, including JAWS, NVDA, ZoomText, and Dragon Naturally Speaking on desktop and VoiceOver on iOS and TalkBack screen reader on Android devices.